Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my correct size?

Please refer to our comprehensive Size Guide located on each product page for detailed measurements and fit recommendations.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You may request a cancellation within 1 hour of purchase by contacting our support team.

Are your materials sustainably sourced?

The Gallery Online is committed to ethical fashion; we partner with manufacturers who prioritize sustainable materials and fair labor practices.

Do you restock items that are sold out?

Many of our pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted of any returns or restocks.

How should I care for my Gallery garments?

Specific care instructions are provided on the inner label of each garment. We generally recommend cold washes and air drying to preserve fabric quality.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping rates and delivery times vary by destination.